These terms govern your use of the Creators Headquarters Nepal ("CHQ") app, website and spaces. By creating an account, applying to a campaign or making a booking you agree to them. If you do not agree, please do not use CHQ.
Your account
- You must be at least 16 years old, give accurate information and keep your sign-in secure. You are responsible for activity on your account.
- One person, one account. Do not share your account or create accounts to get around a suspension.
- We may suspend or close an account that breaks these terms, gives false information or puts others at risk.
Creators
- Your profile. Your profile, niches and audience figures must be true. Figures you enter yourself are shown as self-declared; figures from a connected account come from that platform. Inflated, purchased or bot-driven audiences, and fake engagement, are not allowed.
- Offers. A campaign offer shows the fee, the tax withheld at source (TDS) and the amount you will receive before you accept. Nothing is binding until you accept the offer and sign the campaign agreement.
- Deliverables. Once you accept, you agree to deliver the content described in the agreement by the dates stated, in the format and quality described. If you cannot deliver, tell us as early as you can. Repeated missed deadlines or abandoned campaigns may lead to fewer offers or to suspension.
- Review and revisions. We and the brand review your work against the brief. We may ask for a reasonable number of revisions. Work that meets the brief is approved.
- Disclosure. Sponsored content must be clearly labelled as such, using the platform's paid-partnership tool or a clear tag, and must follow the platform's rules and the law.
- Content rights. You keep ownership of your content. You confirm that it is yours to use, does not copy anyone else's work or music without permission, and does not mislead or break the law. You give the brand and CHQ the usage rights, for the period and channels, described in the campaign agreement.
- Staying in the platform. A campaign you found through CHQ should be run and paid through CHQ for as long as it is covered by the agreement.
- No guaranteed results. CHQ does not guarantee views, sales, followers or any particular outcome from a campaign, or that you will receive offers.
Payments to creators
- Campaign fees are paid in Nepali rupees after the deliverables are approved, to the account you gave us. Keep your payout details correct; we are not responsible for payments sent to details you entered wrongly.
- Tax is withheld as Nepal's law requires, shown on the offer and on your payout statement, and paid to the authorities on your behalf. You remain responsible for any other tax on your income.
- If a brand does not pay or a campaign is cancelled, the agreement and the app show what you are owed and when.
Brands
Brands must give accurate business details and are verified before creating campaigns. A brand is responsible for the accuracy and lawfulness of its brief, for what it asks creators to say or show, for reviewing work within the time it agreed to, and for paying the agreed amount. A brand may not ask a creator to make false claims about a product.
Bookings, sessions and rentals
- Studios, rooms, gear and workshop seats are booked for a stated time and price. The price, the cancellation window and any rules are shown before you pay.
- A booking is confirmed once payment is received or, where pay at venue is offered, when you pay at the front desk. An unpaid booking is released after the time shown and the slot goes back on sale.
- You are responsible for rooms and equipment while you use them, and for any damage beyond normal wear. Gear must be returned on time and in the condition it was lent.
- Cancelling inside the free-cancellation window is refunded; later cancellations may not be.
- Entry passes are personal. Do not share, copy or resell them.
Payments and refunds
Prices are in Nepali rupees. Online payments are handled by eSewa or Khalti under their own terms. Refunds, where due, are returned to the method you paid with or settled at the desk.
Membership and points
Points and tiers reward visits, bookings and campaign work. They have no cash value, cannot be transferred, and may be adjusted or removed if they were earned in error or through misuse. We may change how points are earned and what each tier includes, and will tell you in the app.
Acceptable use
Do not use CHQ to break the law, harass others, post harmful, hateful or deceptive content, impersonate anyone, try to access other people's accounts, scrape or overload the service, or misuse entry passes or payment methods.
Content and intellectual property
Beyond the rights set in a campaign agreement, you give CHQ a limited licence to display your profile and approved work in the app and on our channels to run and promote the service. CHQ's name, logo, app and materials belong to CHQ.
Suspension and ending
You can stop using CHQ and ask us to delete your account at any time; campaigns you have accepted still need to be completed or ended as the agreement says. We may suspend or end access for breaking these terms, with notice where we reasonably can. Amounts already earned and approved remain payable.
Liability
We provide the service with reasonable care but cannot promise it will always be uninterrupted or error-free. To the extent the law allows, CHQ is not liable for indirect or consequential loss, for what a brand or creator does, or for the result of a campaign, and our total liability for a claim is limited to the amount you paid us, or that we owe you, for the booking or service concerned.
Disputes
If something goes wrong, contact us first and we will try to resolve it fairly. These terms are governed by the laws of Nepal, and the courts of Kathmandu have jurisdiction over any dispute we cannot resolve.
Changes
We may update these terms. The current version is always on this page with its effective date, and continuing to use CHQ after a change means you accept it. For a significant change we will tell you in the app first.
Contact
Questions about these terms: contact@creatorshqnepal.com. Brand and partnership enquiries: marketing@creatorshqnepal.com.